Terms and Conditions

Cancellation Policy

Holidays booked at Casa Major^® are governed by the following cancellation policy:

• Free cancellation
  The guest may cancel the booking with no penalty up to 40 days before the arrival date.
  In that case any deposit paid will be refunded in full and no cancellation fee will be charged.
• Cancellations after the deadline
  For cancellations made less than 40 days before the arrival date, the deposit paid will be retained and considered non-refundable, by way of penalty.
• Early departure
  In the event of departure earlier than the scheduled date, no refund is given for the nights not used, in line with the policies applied by accommodation facilities.
• Changes to the booking
  Any request for changes (dates, number of guests or length of stay) is subject to availability and must be agreed and confirmed in writing. Casa Major^® reserves the right to charge any difference in rate.
• How to cancel
  Cancellation must be notified in writing only (by e-mail or another official channel). The date on which the notice is received shall prevail.
• Credit card and payments
  ✔ No credit card is required to guarantee the booking
  ✔ No advance payment is required, unless otherwise agreed and specified at the time of confirmation.
• Force majeure
  In the event of extraordinary and unforeseeable circumstances (such as natural disasters or government restrictions), Casa Major^® will consider alternative solutions together with the guest, such as postponing the stay or issuing a voucher, in compliance with the regulations in force.

Tourist tax

Please note that the tourist tax is not included in the rate and must be paid on site. The amount is €1.80 per person per day for a maximum of 7 days (payable for guests over 14 years of age) and applies from 1 May to 30 September.